Discover the comprehensive suite of tools designed to optimize your EV charging experience and maximize energy savings.

The NeoCharge App offers a comprehensive suite of tools to optimize your EV charging experience and maximize energy savings. Here are the key features: Smart Charging Optimization:- Create custom charging schedules for each day- Set preferred charging completion times- Automatic charging during off-peak hours- Real-time charging session monitoring- Direct integration with compatible EVs and EVSEs- No hardware required for basic scheduling functionality with compatible vehicles Cost Management:- Direct utility rate integration for accurate cost tracking- Real-time charging session cost monitoring- Historical cost analysis- Potential savings tracking- Average annual savings tracking- Off-peak charging optimization (40-70% cheaper rates) Energy Monitoring:- Real-time energy usage tracking- Historical power consumption analysis- Charging session analytics- Smart Splitter energy insights (when connected)- Compare vehicle charging with total home energy use Vehicle Integration:- Support for 15+ major EV brands- Compatible with 90%+ of North American EVs- Direct connection via manufacturer APIs- Automatic charge rate adjustments- Real-time vehicle status updates- Charging schedule management Security Features:- End-to-end encryption- No storage of login credentials- Secure token authentication- Encrypted server communication Smart Splitter Integration (Optional):- Real-time device monitoring- Automatic power management- Historical usage tracking- Enhanced energy insights- Automatic firmware updates when connected to WiFi NeoCharge Power+: Grid Support Features (Select Regions):- Utility demand response participation- Peak demand reduction- Automated grid event response- Carbon emission tracking- Renewable energy optimization Getting Started:Download the free app from:- Apple App Store- Google Play Store<a href="https://neocharge.app.link/RtXJ4WNMKQb">Download Here</a>The NeoCharge App is completely free to use and regularly updated with new features to enhance your charging experience.

App Features Overview

Configure custom locations and utility rates for optimized charging schedules and precise cost tracking.

The NeoCharge App allows you to configure custom locations and utility rates for optimized charging schedules and accurate cost tracking. Here&apos;s how to set up and manage your charging locations and rates:Location Setup<ul><li>Add multiple charging locations (home, work, etc.)</li><li>No limit to the number of locations you can configure</li><li>Smart Schedules are tied to specific locations</li><li>Automatic location detection for proper schedule activation</li><li>Public charging locations override scheduled restrictions</li></ul>Utility Rate Configuration<ul><li>Select your provider after setting a location<ul><li>Utility providers in the US will auto-populate after setting a charging location</li></ul></li><li>Choose your specific rate plan</li><li>Verify Time-of-Use periods</li><li>Confirm seasonal variations</li></ul>Custom Rate Setup:
The app supports detailed custom rate plans including:<ul><li>Seasonal rate differences (summer vs. winter)</li><li>Daily rate variations (weekday vs. weekend)</li><li>Time-of-Use periods (on-peak, mid-peak, off-peak)</li><li>Precise rate entry up to 4 decimal places ($X.XXXX/kWh)</li></ul>How It Works:<ol><li>Vehicle location is checked when charging begins</li><li>If at a designated location, Smart Schedules are used if turned on</li><li>Charging times are optimized through the app</li><li>Cost calculations use actual rate data for accuracy</li><li>Public charging (and any other non-registered locations) automatically bypasses schedule restrictions</li></ol>Benefits:<ul><li>Optimized charging times based on your rates</li><li>Accurate cost tracking and forecasting</li><li>Automatic schedule management</li><li>Flexible location-based controls</li><li>Seamless public charging integration</li></ul>

Setting Up Locations and Utility Rates

Learn to create efficient charging schedules that reduce costs by taking advantage of off-peak rates.

Creating an optimized charging schedule can significantly reduce your energy costs by charging at times that are cheaper and greener.Setting Up a Schedule:<ol><li style="font-size: 16px;">Go to the scheduling tab in the bottom right side of your app.</li><li style="font-size: 16px;">If you haven&apos;t set up a schedule for your location, please do so by following the on-screen instructions</li><li style="font-size: 16px;">Set your desired finish by time.</li></ol>Default Settings:<ul><li style="font-size: 16px;">If you don&apos;t see a start time, we default to midnight start time.</li><li style="font-size: 16px;">Your vehicle will ONLY charge from midnight to your finish by time, unless more time is needed to reach your vehicle charging limit.</li></ul>Multiple Schedules:<ul><li style="font-size: 16px;">You can create different schedules for weekdays and weekends. Up to 7 unique schedules for each day of the week.</li></ul>Important Note:<ul><li style="font-size: 16px;">Remember to turn off your EV&apos;s built-in schedules.</li><li style="font-size: 16px;">The NeoCharge schedule will communicate directly with your vehicle for scheduling.</li><li style="font-size: 16px;">If both schedules are on at the same time, things will conflict.</li></ul>

Creating Charging Schedules

Join our utility integration program to support grid stability while saving money on charging costs.

NeoCharge Power+ is our utility integration program that helps support grid stability while saving you money on charging costs.Currently Available In:California:<ul><li>SDG&amp;E</li><li>PG&amp;E</li><li>SCE</li></ul>New York:<ul><li>PSEG Long Island</li><li>Con Edison NY</li></ul>How It Works:<ol><li>Connect your utility account through the NeoCharge app</li><li>The app automatically responds to grid events</li><li>Your charging schedule flexibly adjusts during high demand</li><li>Your car remains charged when you need it</li><li>You save money while supporting grid stability</li></ol>Benefits:<ul><li>Lower electricity costs through optimized charging</li><li>Support grid stability and prevent outages</li><li>Enable more renewable energy use</li><li>Maintain charging control and flexibility</li><li>Earn rewards for participation (where available)</li><li>Track whole-home energy usage</li><li>Compare EV charging to total energy consumption</li></ul>Additional Features:<ul><li>Automatic response to grid events</li><li>Flexible load management</li><li>Peak demand reduction</li><li>Clean energy optimization</li><li>Real-time rate tracking</li><li>Environmental impact reporting</li></ul>Enrollment Steps:<ol><li>Open the NeoCharge App</li><li>Go to Settings</li><li>Select &quot;Connect Utility&quot;</li><li>Log in with your utility credentials</li><li>Complete enrollment process</li></ol>Important Notes:<ul><li>Participation is completely optional</li><li>You maintain full control of your charging</li><li>Override available at any time</li><li>No impact on vehicle readiness</li><li>Program availability varies by region</li><li>Rewards may vary by utility provider</li></ul>Privacy &amp; Security:<ul><li>Secure utility account connection</li><li>Encrypted data transmission</li><li>No sharing of personal information</li><li>Transparent data usage</li></ul>

NeoCharge Power+: Direct Utility Integration

Step-by-step instructions for connecting your vehicle to enable smart charging features.

Step 1: Add a VehicleAdd a new Vehicle by going to Connected Devices -&gt; Add New Device -&gt; Add a Vehicle<hr>Step 2: Enode Introduction NeoCharge partners with Enode to integrate with various vehicle brands.&#xA0;<img src="https://attachments.gorgias.help/8zoo/hc/jwyj/img_1319%201-c12295e2-a127-42da-b3cd-499f2bfaded4.png" style="width: 300px;" class="fr-fic fr-dii"> <hr>Step 3: Vehicle selection Select the make of the vehicle you&apos;d like to connect to the app.<img src="https://attachments.gorgias.help/8zoo/hc/jwyj/img_1320%201-56889b06-ed16-49d3-a61e-8e32bfa2f37c.png" style="width: 300px;" class="fr-fic fr-dii"> <hr>Step 4: Review data accessReview the data and controls that will be accessed and shared between the vehicle and NeoCharge Connect.<img src="https://attachments.gorgias.help/8zoo/hc/jwyj/img_1321%201-1523a161-a648-4ff7-b208-f79820560570.png" style="width: 300px;" class="fr-fic fr-dii"> Step 4: Sign-in and two-factor authenticationStep 4.1: Sign in to a brand account To connect your vehicle, you need to sign in to the account for the vehicle you are adding to NeoCharge Connect.&#xA0;In some cases, if a brand has split its service or app infrastructure into multiple regions, a region selector will be visible with the region of your user pre-selected.&#xA0;NeoCharge Connect users must make sure the region is changed to North America when applicable.<img src="https://attachments.gorgias.help/8zoo/hc/jwyj/img_1337%201-2cf51eaf-2328-4a4c-9136-06f80522e6ab.png" style="width: 300px;" class="fr-fic fr-dii"> Step 4.2: Two-factor authenticationFollowing the initial sign-in step, you may be presented with a verification step before you can be successfully signed in. This additional two-factor authentication step will be shown if it&#x2019;s required by the brand.&#xA0; Step 5: Devices Found and VerificationStep 5.1: Devices Found<img src="https://attachments.gorgias.help/8zoo/hc/jwyj/img_1338%201%20(1)-d7021d54-8ef0-43aa-ac85-b6118d6085c9.png" style="width: 300px;" class="fr-fic fr-dii">After the sign-in and verification steps are completed, you will be presented with the vehicle(s) found within your account.If you do not see the vehicle you expected to see, you can open a modal help view (e.g. I don&#x2019;t see my vehicle) for further assistance. After tapping Connect, you will be presented with a success view.Step 5.2: Bluetooth verificationSome vehicle brands (such as Tesla) require an extra Bluetooth verification step in addition to the required <a href="https://developers.enode.com/docs/link-ui#step-4-1-sign-in-to-brand-account" style="box-sizing: border-box; text-decoration: none; color: var(--_1y5685i0, var(--_1fvv1tgy)); font-variation-settings: &quot;wght&quot; var(--_1fvv1tg2y); font-weight: var(--_1fvv1tg2y); transition: var(--_1fvv1tg33); text-underline-offset: 2px;">sign-in step</a> and occasionally required <a href="https://developers.enode.com/docs/link-ui#step-4-2-two-factor-authentication" style="box-sizing: border-box; text-decoration: none; color: var(--_1y5685i0, var(--_1fvv1tgy)); font-variation-settings: &quot;wght&quot; var(--_1fvv1tg2y); font-weight: var(--_1fvv1tg2y); transition: var(--_1fvv1tg33); text-underline-offset: 2px;">two-factor authentication</a> step. This step requires you to do a combination of specific tasks in or in the proximity of your vehicle, and includes connecting to the vehicle via Bluetooth.In these cases, you will be presented with another state of the devices found view. Link UI will guide you through each step in detail: from what they need to prepare, to connecting to the vehicle via Bluetooth, and any additional steps performed via the vehicle infotainment system or first-party app. They enter this flow by tapping Set up on each device in need of this extra verification step.If your user proceeds by tapping&#xA0;Connect before they have performed the necessary Bluetooth verification steps for each device, they will get a heads-up message that explains the implications of continuing without the sufficient verifications in place.<aside><div>Link SDKs or specific web browsers requiredIn order to connect to devices via Bluetooth, our <a href="https://developers.enode.com/docs/link-ui#mobile-sd-ks" style="box-sizing: border-box; text-decoration: none; color: var(--_1y5685i0, var(--_1fvv1tgy)); font-variation-settings: &quot;wght&quot; var(--_1fvv1tg2y); font-weight: var(--_1fvv1tg2y); transition: var(--_1fvv1tg33); text-underline-offset: 2px;">Link mobile SDKs</a> or <a href="https://developers.enode.com/docs/link-ui#mobile-in-app-browsers" style="box-sizing: border-box; text-decoration: none; color: var(--_1y5685i0, var(--_1fvv1tgy)); font-variation-settings: &quot;wght&quot; var(--_1fvv1tg2y); font-weight: var(--_1fvv1tg2y); transition: var(--_1fvv1tg33); text-underline-offset: 2px;">specific web browsers</a> are required to be used. If your user is not visiting from these contexts, they may not be able to complete linking or some device capabilities will be disabled until <a href="https://developers.enode.com/docs/link-ui#step-5-2-bluetooth-verification" style="box-sizing: border-box; text-decoration: none; color: var(--_1y5685i0, var(--_1fvv1tgy)); font-variation-settings: &quot;wght&quot; var(--_1fvv1tg2y); font-weight: var(--_1fvv1tg2y); transition: var(--_1fvv1tg33); text-underline-offset: 2px;">Bluetooth verification</a> has been established. In this case, they will be required to re-link their device. </div></aside>Step 6: Success<aside><div>Lastly, your user will get a connection confirmation. By tapping Complete, they will be redirected back to the NeoCharge Connect dashboard. <hr>If you have a Smart EV charger (Wallbox, ChargePoint, JuiceBox, or the new Tesla Wall Connector) we have a direct integration with these chargers. This will allow Smart Scheduling to be scheduled through the NeoCharge app using the charger&apos;s API controls.&#xA0;There are a few considerations to keep in mind when using this integration:<ul><li dir="ltr">Once you hit &quot;Start Charging,&quot; it may take up to 2 minutes to communicate with the charger to actually start charging.</li><li dir="ltr">Juicebox is leaving the US, so we are unsure if the integration will work long-term. If you are considering purchasing an EVSE, we would not recommend this option.</li></ul>If you would like to purchase a Smart EV charger, we sell the Wallbox Pulsar Plus on our website: <a href="https://getneocharge.com/products/wallbox-pulsar-plus-40a">https://getneocharge.com/products/wallbox-pulsar-plus-40a</a></div></aside>

Vehicle Integration Guide

Monitor and analyze your charging energy consumption with real-time tracking and historical data.

Track and analyze your charging energy consumption through the NeoCharge App&apos;s comprehensive monitoring features.Real-Time Monitoring:<ul><li>Active charging session power draw</li><li>Current charging costs based on utility rates</li><li>Charging status and progress</li><li>Estimated completion time</li><li>Power distribution for dual charging</li></ul>Historical Analysis:<ul><li>Charging session history</li><li>Daily/weekly/monthly energy usage</li><li>Cost breakdowns by session</li><li>Time-of-use period analysis</li><li>Savings compared to gas vehicle costs</li><li>Savings from scheduled charging vs. on-peak charging</li></ul>Smart Splitter Insights:
When connected to a Smart Splitter:<ul><li>Total energy consumption per outlet</li><li>Primary vs Secondary usage patterns</li><li>Appliance energy monitoring</li><li>Switching event tracking</li><li>Device-specific usage metrics</li><li>Compare charging sessions with home energy use</li></ul>Data Visualization:<ul><li>Energy usage graphs</li><li>Cost comparison charts</li><li>Time-of-use breakdowns</li><li>Historical trends</li><li>Carbon impact metrics</li><li>Savings calculations</li></ul>Cost Tracking:<ul><li>Session-by-session cost analysis</li><li>Rate period categorization</li><li>Monthly cost summaries</li><li>Projected annual costs</li><li>Savings opportunities</li><li>Custom rate plan calculations</li></ul>Utility Integration:<ul><li>Real-time rate information</li><li>Peak/off-peak usage tracking</li><li>Demand response event impact</li><li>Grid carbon intensity</li><li>Renewable energy usage</li><li>Whole home energy comparison</li></ul>Export and Reporting:<ul><li>Downloadable session data</li><li>Cost reports for reimbursement</li><li>Energy usage summaries</li><li>Environmental impact reports</li><li>Custom date range analysis</li></ul>Tips for Optimal Monitoring:<ol><li>Keep your Smart Splitter connected to WiFi</li><li>Verify utility rate accuracy</li><li>Regularly check connection status</li><li>Update app when available</li><li>Configure all charging locations</li></ol>Data discrepancies between vehicle and Smart Splitter readings of up to 5% are normal due to:<ul><li>Different measurement points</li><li>Power conversion losses</li><li>Sensor variations</li><li>EVSE efficiency</li></ul>

Energy Usage and Cost Tracking

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NeoCharge

Control your charging experience with our mobile app's scheduling, monitoring, and cost-tracking features.

NeoCharge App

Setting Up Your Smart Splitter (Installation Guide)

Smart Splitter Quick Start Guide

Smart Splitter Safety Guidelines and Cautionary Advice

Smart Splitter Mounting Bracket Guide

Understanding Smart Splitter Indicator Lights

Downloading and Setting Up the NeoCharge App

Getting Started - Smart Splitter

How Does the Smart Splitter Work?

Use Cases: What Appliances Does it Work With?