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Can I return my NeoCharge product?. Return eligibility depends on what you purchased and when. Here's a quick guide:. Smart Splitter Bundles:. View full policy for Smart Splitter Bundles. Accessories purchased separately:. View full policy for Access
1. Ultimate Home Setup Bundle - 90-Day Money-Back Guarantee. You can return your Ultimate Home Setup bundle within 90 days of purchase for a full refund. What needs to be returned:. Important: All items must be returned together. We cannot accept par
30-Day Returns for Unopened Accessories. Accessories purchased separately (not as part of a Smart Splitter bundle) can be returned within 30 days of purchase if they're unopened. Eligible accessories include:. Return requirements:. Cannot be returned
What's covered under warranty?. NeoCharge-manufactured products include warranty coverage based on which bundle you purchased:. Ultimate Home Setup Bundle - 3-Year Warranty. Pro Bundle - 3-Year Warranty. Minimum Bundle - 1-Year Warranty. Not covered
Did you order before October 9, 2025?. If you purchased a Smart Splitter before October 9, 2025, you're covered under our original policy:. 60-Day Money-Back Guarantee. 3-Year Warranty Coverage. This legacy policy applies to Smart Splitters only. All
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